All goTenna orders now qualify for FREE SHIPPING! goTenna Mesh now available for pre-order!
toggle menu
Blog

faqs_app-how-to

How do I start a chat with an individual or group?

by Shopify goTenna Group

Step 1: Click the blue Chat icon in the lower-right corner of your conversation or location screens Step 2: Select "1-to-1 Chat" or “Group” Step 3: Choose your contact(s) or type in the ID number they used during account creation. Note: This is likely to be their phone number — and if they're in your contact list, you'll see that clearly — but it can also be a GID, or goTenna ID, a randomized string they need to share with you Step 4: Type your message Step 5: Hit "Send"

Read more →

How do I broadcast publicly to anyone around?

by Shopify goTenna Group

Step 1: Select "Chat" on the main menu Step 2: Click the blue Chat icon in the lower-right corner Step 3: Select "Shout Chat” Step 4: Type your message Step 5: Hit "Send"

Read more →

How do I create and share an arbitrary pin on the map?

by Shopify goTenna Group

Step 1: Select "Location" in the main menu Step 2: Find location where you would like to create a pin on the map Step 3: Hold your finger on your desired location Step 4: Select "Create Pin" Step 5: Name the pin and select "Save" Step 6: To share, select "Share Pin" after naming

Read more →

How do I share my location, pin, or request someone else's location?

by Shopify goTenna Group

Step 1: Select "Chat" on the main menu Step 2: Choose an existing chat, or start a new one by clicking the blue Chat icon Step 3: Click the Location icon to the left of the text field Step 4: Choose either "Request User's Location", "Attach a Pin", or "Attach my Location". If you select "Attach a Pin", you can choose an existing pin. "Attach my Location" will add the location automatically Step 5: If you wish to include a message, type your message in the text field and you can send the text and pin attachment in one go...

Read more →

Is Bluetooth going to kill my smartphone’s battery life?

by Shopify goTenna Group

No. Bluetooth-LE, or Bluetooth Low Energy (or even Bluetooth 4.0), is a new standard which addresses the power drain of the old Bluetooth technology. It’s also a lot easier to pair with! Regardless, switching over to Airplane Mode will extend your battery life even longer. (And if you're on Android, make sure to switch GPS back on after selecting Airplane Mode. On iOS, toggle Bluetooth back on after switching into Airplane Mode.)

Read more →