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Blog-How do I start a chat with an individual or group?

faqs_app-how-to

How do I start a chat with an individual or group?

by Shopify goTenna Group

Step 1: Click the blue Chat icon in the lower-right corner of your conversation or location screens

Step 2: Select "1-to-1 Chat" or “Group”

Step 3: Choose your contact(s) or type in the ID number they used during account creation. Note: This is likely to be their phone number — and if they're in your contact list, you'll see that clearly — but it can also be a GID, or goTenna ID, a randomized string they need to share with you

Step 4: Type your message

Step 5: Hit "Send"

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