All goTenna orders now qualify for FREE SHIPPING! goTenna Mesh now available for pre-order!
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What kinds of payments do you accept?

by Shopify goTenna Group

We accept all major credit cards as well as PayPal and bitcoin.

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Are there bulk discounts?

by Shopify goTenna Group

If you are buying goTenna for organizational use and/or in very large quantities, shoot us an email and we'll see what we can do for you.

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What is your return and exchange policy?

by Shopify goTenna Group

We hope you love goTenna, but if not, we will happily accept exchanges or returns if postmarked within 30 days of receipt. (For returns, please note that if you paid with bitcoin, we will refund you the purchase price by check. Please share the address where we can send the check when you contact us.) Contact us to learn more. Definitely note that we have a 1-year limited warranty, so if there's anything dysfunctional with your devices — hey, it can happen! — we are happy to exchange your faulty goTenna for a brand-spanking-new one!

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What comes included in a goTenna purchase?

by Shopify goTenna Group

Beyond two devices, you will also get two micro-USB cables so you can recharge the goTennas. You can charge goTenna in any standard USB port that is connected to power.

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I didn’t get an order confirmation. Did my order go through?

by Shopify goTenna Group

It can take an hour or so for your order to be processed, so give it a minute. Also, check your spam folder just in case. If you need more help, please email support@gotenna.com and provide the email you used to place the order, the date and time of your attempt, and what you tried to order.

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