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faqs_referrals

How does the referral program work?

by Shopify goTenna Group

  At the end of checkout, you’ll receive a unique referral link to share with friends on the order confirmation page. (If you missed it there, check your email receipt for a link that will allow you to get to a referral page.) Share your unique link and anybody who clicks on your link and makes a goTenna purchase will be credited to you within a week. Each referral will earn you $10 back, up to the cost of a pair of goTennas ($149). Refer 20 friends and you could make your pair of goTennas free!If you haven't bought goTenna...

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How will I know if someone uses my referral link?

by Shopify goTenna Group

Our sweet technology tracks everything in real-time, but it may take up to 30 days to verify a referral as we want to minimize fraud. A friendly human will be in touch with you once we've confirmed a successful referral. If you think you successfully referred someone but haven't heard from us in more than 30 days, please email us and we'll sort it out.

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How will I receive my referral credit?

by Shopify goTenna Group

We will credit back your original form of payment, but it may take a week for it to appear on your statement after we've contacted you to confirm the referral.

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