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Blog-How will I know if another user is within range?

faqs_using-the-gotenna-app

How will I know if another user is within range?

by Shopify goTenna Group

If you want to know whether or not another user’s goTenna is turned on and within range, open a 1-to-1 chat with that user. Tap on the contact’s name at the top of the chat screen to send out a ping. If the user is in range, you’ll see a green checkmark indicating that person’s goTenna is on and within range.

You can also type out a 1-to-1 message and if the recipient’s goTenna is turned on and within range, a green checkmark will confirm your message got through.

No matter which method you choose, a red failure icon will alert you that the message did not get through which means that person’s goTenna is off and/or out of range. Try, try again later! :-).

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