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faqs_mesh-messaging

Which message types support meshing/relay?

by Shopify goTenna Group

Message relay (meshing) is available for 1-to-1 messages, group messages & emergency messages. Shouts do not mesh.

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How can I tell if the messages I send are being relayed through other goTenna Mesh users?

by Shopify goTenna Group

Relayed messages will show a “hopping” animation next to the green check mark. The number of hops represent the number of nodes your message was relayed through.

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How many users can be in a private group chat?

by Shopify goTenna Group

Groups can contain up to 10 users.

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How do I know if a message I sent was received?

by Shopify goTenna Group

When sending a 1-to-1 message, goTenna Mesh will try to determine whether the intended recipient received it. If goTenna Mesh receives an acknowledgment of receipt at the other end, you'll see a delivery confirmation check mark in the chat window. If the message wasn't delivered successfully OR if the acknowledgment receipt is not received, you'll see “Delivery Unconfirmed”. You can manually try to send the message again (usually moving to higher ground or just trying from a different location can help a lot). (Note: Delivery receipts are only available in 1-to-1 chats in the standard app.)

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How do I broadcast publicly to anyone around?

by Shopify goTenna Group

Step 1: Click the blue Compose icon in the lower right corner of your main chat screen Step 2: Select “Shout Chat” Step 3: Type your message Step 4: Tap “Send”

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