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Blog-Why do I need to verify my phone number?


Why do I need to verify my phone number?

by Shopify goTenna Group

You will need to verify your phone number during account setup, and you need to be connected to a cell network (not wifi) to do so. Once you enter your phone number, you will be sent a 5-digit verification code via SMS text message. You will need this code to proceed with account setup. This step will occur only when first creating your account, and is done solely to verify the identity of the user. We do this so people know if a user on goTenna is using a phone number, you can trust it’s really that person!
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