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faqs_using-the-gotenna-app

How does offline location sharing work?

by Shopify goTenna Group

goTenna leverages the GPS on your phone, which works all the time even if you don't have service. goTenna then contextualizes that "blue dot" on detailed offline vector maps and allows you to share it with others who have goTenna. All our maps are free for download, and you can share your location, request others' locations, and also share points of interest. The maps are detailed enough to show specific city blocks and even some trails in certain parks.

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What are goTenna's major app features?

by Shopify goTenna Group

Send & receive messages for free Share locations on detailed offline maps (also for free!) Instantaneous transmission within range 1-to-1 & group messaging Delivery confirmation & message retry (1-to-1 chats only) "Shout" broadcasts to anyone within range End-to-end encryption (384-bit elliptic curve) Compatible and interoperable with iOS & Android devices Upgradeable via firmware & software updates

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How do people find me on goTenna

by Shopify goTenna Group

At account creation, you can either set up your goTenna ID (GID) to be your phone number — recommended, as it will then integrate with your contact list and make it easy for other people you know to find you on goTenna — or a randomly generated string we create for you (this allows you to create an account even when you don’t have cell network connectivity).

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How do I start a chat with an individual?

by Shopify goTenna Group

Click the blue Chat icon in the lower-right corner of your conversation or location screens Select "1-to-1 Chat" Choose your contact or type in the ID number they used during account creation. Note: This is likely to be their phone number — and if they're in your contact list, you'll see that clearly — but it can also be a GID, or goTenna ID, a randomized string they need to share with you Type your message Hit "Send"

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How do I start a group chat?

by Shopify goTenna Group

Select "Chat" on the main menu Click the blue Chat icon in the lower-right corner Select "Group Chat" Choose your contacts or type in the ID number they used during account creation. Note: This is likely to be their phone number — and if they’re in your contact list, you’ll see that clearly — but it can also be a GID, or goTenna ID, a randomized string they need to share with you Click “Create” in the upper-right corner to create group Type your message Hit "Send"

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