Blog-How do I start a chat with an individual?


How do I start a chat with an individual?

by Shopify goTenna Group

  1. Click the blue Chat icon in the lower-right corner of your conversation or location screens
  2. Select "1-to-1 Chat"
  3. Choose your contact or type in the ID number they used during account creation. Note: This is likely to be their phone number — and if they're in your contact list, you'll see that clearly — but it can also be a GID, or goTenna ID, a randomized string they need to share with you
  4. Type your message
  5. Hit "Send"
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